To be honest, we probably wouldn’t have specifically gone to your dealership as we had no experience with it. However, we saw a Highlander on CarGurus and Josh from your dealership contacted me. He was so down to earth, yet knowledgeable, that we figured it would be worth a shot. From the time we walked onto the lot, we were welcomed and felt at ease with everyone we encountered, including Josh! Our Salesman, Dave Kauffman, was great. Personable and assured that even though it was busy, we were taken care of. The gentleman who assisted us with the credit application and options for purchasing was extremely helpful as well. I’m not sure of his name, but he’s good! Then upon finishing, we met with Dominick who was also down to earth and was genuinely honest about our extended warranties with our budget. The entire process was streamlined and we were given several opportunities to talk between ourselves, without it being uncomfortable. Very respectful. I just want to emphasize how well we were treated. (We have had really bad experiences in the past, with being lied to just to sell a car and not being acknowledged by one single person at another well known dealership.) Thank you so much!! We know it’s a business, but we felt that we were appreciated.